MixmeleonHelp & contact
Something not working, or have a question? Check the answers below — and if yours isn’t there, write to us.
Email us
For bugs, please include your phone model, OS version, game version (shown in the store) and level number. A screenshot helps a lot. We usually reply within a few working days.
Privacy matters: privacy@wumiko.games.
Frequently asked questions
How do I play?
Tap a tube — its top drop lifts up. Tap a cup to pour it in. Two matching drops keep their color; two different drops make a mix: red + yellow = orange, yellow + blue = green, red + blue = purple. A finished cup goes to a matching order, and each order paints part of the picture.
I’m stuck on a level. What can I do?
Use Undo or Hint, or restart the level. When all cups are taken, you can get an extra cup for coins or by watching an ad. Every level is solvable — a computer checks it before it goes into the game.
I find it hard to tell the colors apart
Turn on color symbols on the start screen or with the shapes button in the top-right corner of a level. Each color then gets its own symbol on drops, cups and orders.
Is my progress saved anywhere?
Progress is saved on your phone. The game has no accounts, so uninstalling it or clearing the app’s data erases your progress, and it can’t be moved to another phone.
Ads came back after reinstalling, even though I bought “No Ads”
After reinstalling or switching phones, use “Restore purchases” in the in-game shop [confirm button name]. Make sure you’re signed in to Google Play or the App Store with the account you bought it with. Ad removal covers full-screen ads; you can still choose to watch rewarded ads for rewards.
How do I get a refund?
Refunds are handled by the stores. Google Play: request a refund on Google Play. App Store: reportaproblem.apple.com. If a purchase didn’t arrive in the game, email us with your order number.
How do I change my consent to personalized ads?
Adults: in the game, open [Settings → Ad privacy]. Players under 18 only see non-personalized ads, so the game doesn’t ask them for consent. You can also reset or delete your advertising ID in your phone’s settings. See the Privacy Policy for details.
I’m a parent. How does the game protect my child?
On first launch the game asks for age (the answer stays on the phone). Children under 13 only see child-directed Google AdMob ads, without personalization or the advertising ID, and every purchase requires solving an adult task. The game has no accounts or chat. Details and contact for parents: Privacy Policy — Children.
How do I delete my data?
The game has no accounts. To remove data from your phone, uninstall the game or clear its data in system settings. We will delete analytics and ad data linked to your app instance ID or advertising ID on request — email privacy@wumiko.games. More in the Privacy Policy.
Which devices does the game support?
Android phones and tablets, and iPhone and iPad. [add minimum OS versions before launch]
Share an idea
Got an idea for a picture or a new mechanic? Write to us — we read every message.